Increase Uptime by Bridging ITSM and ITOM "Transforming I&O for Digital Business Success with Proactive Service Resolution by BMC Helix"

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Achieve Faster, More Accurate IT Operations and Remediation

By enabling ITSM and ITOM to act as a single, cohesive team, you can keep your digital environment running at its best while lowering cost and risk. This white paper explores a proactive, automated, and business-aware approach to service resolution in which ITSM and ITOM collaborate and share a clear view across the infrastructure. Learn how you can:

Streamline resolution with fewer tickets and better routing
Prioritize issues by business impact
Prevent emerging issues from causing downtime