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BMC Compuware Abend-AID

Fault resolution and management

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Customer story:

Bank of Ireland

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Datasheet:

BMC Compuware Abend-AID

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Webcast:

Hidden Treasure Chest of Capabilities (42:14)

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Developers spend too many hours manually trying to identify and resolve abends when they could be spending their time innovating. BMC Compuware Abend-AID automatically detects, analyzes, and diagnoses problems across multiple environments, so issues can be addressed the first time they occur.

Identify, resolve, and track mainframe application and system abends

Using Abend-AID, development and operations teams can reduce product abends to ensure mainframe application reliability and quality.

  • Reduce downtime: Capture information on mainframe application and systems abends in real time across multiple environments
  • Shift left: Detect errors earlier in the application development cycle
  • Speed time to resolution: Get automated failure alerts via Slack, Teams, or ChatOps with links to root cause analysis for faster remediation
  • Automated trouble ticket creation: Set up trouble tickets via Webhook Notifications into BMC Helix ITSM, Jira, and ServiceNow
  • Gain insight: Get deeper insight into enterprise systems through integrations with Precisely Ironstream’s Splunk® app; BMC AMI Datastream with a Kibana® dashboard; and BMC Compuware zAdviser
  • Minimize CPU overhead: Achieve service level agreements and MIPS reduction
  • Quick access to your Abend-AID report right from JES output
    Quick access to your Abend-AID report right from JES output
  • Demystify abends for all developers, regardless of experience
    Demystify abends for all developers, regardless of experience
  • Uncover areas that require attention with a proactive approach
    Uncover areas that require attention with a proactive approach
  • Receive direct notification of high-impact production issues in Slack or Teams
    Receive direct notification of high-impact production issues in Slack or Teams

Speak with a BMC Compuware expert

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Sneak peek: How Humana built a modern mainframe-inclusive DevOps toolchain for increased ROI.

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See how Abend-AID can make application developers more productive

Reduce application downtime and speed time to market for new functionality

Young Developer
  • Integrates with other BMC Compuware and third-party solutions within a workflow to give developers what they need to attack problems
  • Captures source code, working storage, and file/IMS/Db2/MQ information for fast, accurate problem resolution
  • Uses unique Dump Capture Address Space technology to reduce overhead incurred by production faults in a variety of environments
  • Demystifies abends for next-generation mainframe programmers by automatically detecting, analyzing, and diagnosing problems across multiple environments

Spot trends and address security issues

Experienced Developer

BMC Compuware Abend-AID integrations provide insight into potential security issues, spikes in application failures, and other critical areas.

  • Integration with BMC AMI Defender delivers real-time messages from RACF, ACF2, Top Secret, and Db2 accesses to multiple SIEM engines
  • Integration with Precisely Ironstream lets you analyze trends and spot spikes of mainframe application failures and quickly isolate code or environmental issues involved
  • Integration with BMC Compuware zAdviser provides insights into the types and quantities of abends across all systems and environments, uncovering trends and critical areas requiring attention

See what customers love about Abend-AID


Good tool that helps to find root cause for data fix abends

The tool I extensively use is Abend-AID. It not only allows programmers to find the root cause but also a provides complete information. More

Computer Software Consultant

Enterprise

Great fault analysis and diagnosis product

It gives module level details along with bit level value for working storage and linkage area for better analysis and early error detection. More

Abhijit D

Systems Developer

Powerful tool at your disposal

It helps me quickly identify the cause of errors of a certain program whether it in production or testing environment. More

Manuel S

Enterprise

Amazing tool to solve production/user abends

The best thing about Abend-AID is formatting the complex abend information for users in a simple way, which anyone could understand and proceed to fix the abend. More

Niraj S.

Associate Software Developer

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Getting started with Abend-AID is easy

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