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Help employees, customers, and IT get more done, more easily

Chatbots use cognitive technologies to make digital services easier for IT organizations to deploy and easier for employees to consume. Learn how you can deliver experiences that are:

  • Tailored to the needs of your employees and your business
  • Automated to save time for both users and IT
  • Unified across channels and devices for simple, efficient ITSM
“AI-powered experiences can make digital services easier for IT organizations to deploy and easier for employees to consume. Chatbots also allow IT to deflect calls away from the service desk by providing an automated, easy-to-use channel to search for the information and services employees need.”