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Gartner Report: Transforming I&O Skills to Remain Viable Through 2022 and Beyond

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Evolve beyond legacy skillsets to meet new demands and dynamics

Facing accelerating changes in business and technology, I&O leaders can no longer afford to take a traditional, incremental approach to skills growth. In this report, Gartner provides recommendations for I&O leaders to create a new skills roadmap that emphasizes connected learning, digital dexterity, collaboration, and problem solving. Topics include:

  • Which I&O skills are becoming outdated—and which are becoming essential
  • The impact of trends such as machine learning, advanced analytics, IoT, containers, and more
  • Developing talent that learns faster, engages deeper, performs higher, and stays longer


Gartner, Transforming I&O Skills to Remain Viable Through 2022 and Beyond, Mark Margevicius, Refreshed 2 November 2020, Published 12 July 2019 - ID G00406615

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