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Support innovation while keeping I&O simple and manageable

Transform IT Ops with a holistic, intelligence driven approach to ITSM & ITOM

Delivering optimal performance for your business while adapting quickly to changing requires a holistic, intelligence driven approach to I&O. Learn how you can increase the speed of processes for incident, request, problem, change, service level, knowledge, and configuration management—and gain unified visibility and insight across your complex environment. This resource kit includes essential Gartner reports on:

  • 2020 Magic Quadrant for IT Service Management Tools
  • 2020 Critical Capabilities for IT Service Management Tools
  • Market Guide for AIOps Platforms

Gartner, Magic Quadrant for IT Service Support Management Tools, Rich Doheny, Keith Andes, Mark Cleary, October 6, 2020 Gartner, Critical Capabilities for IT Service Management Tools, Rich Doheny, Keith Andes, Mark Cleary, October 7, 2020 Gartner, Market Guide for AIOps Platforms, Pankaj Prasad, Padraig Byrne, Josh Chessman, 6 April 2021