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The Total Economic Impact™ of BMC Helix: Cost Savings and Business Benefits

Learn how enterprise organizations achieved 354% ROI with cognitive service management powered by BMC Helix

Forrester Consulting recently interviewed and analyzed the cost savings and business benefits seen by enterprise organizations who migrated to BMC Helix. The commissioned study conducted by Forrester Consulting on behalf of BMC, The Total Economic Impact™ of BMC Helix: Cost Savings and Business Benefits, reveals the results, including:

  • 354% positive ROI over 3 years
  • A 6 month payback period
  • 45% better service desk efficiency, saving $4.1M
  • $4M savings in improved end-user productivity
  • Benefits PV of $11M over 3 years

Read the full study to learn how these organizations are enjoying the benefits of cognitive service management by choosing BMC Helix for value and results.

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