BMC Helix delivers 361% ROI for the service desk and intelligent automation benefits

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Explore all the business value and efficiencies BMC Helix brings to organizations

In a modern enterprise, customers now have vastly enhanced needs for their service desk, IT operations, DevOps, and end user efficiency — to allow employees across divisions to shift focus to driving innovation and business growth. In a BMC commissioned study, Forrester Consulting interviewed and analyzed the results 11 companies found by implementing BMC Helix solutions for their service and operations management. Covering a three year period, the independent analysis reveals significant financial benefits and business value when using the full BMC Helix solution set including:

361% positive ROI when migrating to BMC Helix ITSM
189% positive ROI with the adoption of the intelligent automation and orchestration capabilities of BMC Helix
$4.8M savings in improved end-user productivity
33.5% deflected and 25% fully automated for service desk tickets
And much more

BMC Helix delivers 361% ROI for the service desk and intelligent automation benefits

All fields are required except where noted.

Explore all the business value and efficiencies BMC Helix brings to organizations

BMC helps customers run and reinvent their businesses to succeed in new and better ways.