29 September 2022
08:30 – 15:45
ThinkTank Birmingham Science Museum08:30 – 15:45
Millennium Point, Curzon St
Birmingham B4 7XG
Most IT support organisations are siloed with discrete separate functions focused on operations and service management, however with the growth in data volumes, complexity of the environments, and the advent of a DevOps culture there is a need to bring these teams closer together in order to both support the current business and enable the agility needed to grow the business.
Join us on Thursday 29th September at the ThinkTank, Birmingham Science Museum, for a half day session to learn all about ServiceOps. You will also have the opportunity to meet with BMC product experts who will share the BMC ServiceOps Roadmap and BMC customers who are already embarking on a ServiceOps journey. After the event we would invite you to take a look around Birmingham’s award-winning Science Museum!
Meet with other customers and share your experiences.
Agenda
| 08:30 – 09.00 | Registration and Coffee |
| 09:00 – 09:10 | Welcome and introduction Andy Smith, Manager – Solution Engineering |
| 09:10 – 09:40 | Are you ready for ServiceOps? Allison Cramer, Vice President, Digital Service and Operations Management Marketing |
| 09:40 – 10:40 | Demo: See how BMC Helix brings ServiceOps to life BMC Solution Engineering Team |
| 10:40 – 11:05 | Coffee break |
| 11:05 – 11:25 | What’s next for ServiceOps? Jon Stevens Hall, Product Management |
| 11:25 – 11:45 | Customer case study |
| 11:45 – 12:15 | Breakthrough Technologies by the BMC Innovation Labs Des Sanders, Sr. Principal Solution Engineer and Innovation Champion |
| 12:15 – 12:40 | Speaker panel session |
| 12:40 – 12:45 | Summary and close |
| 12:45 – 13:45 | Lunch |
| 13:45 – 15:00 | Access to Museum |
| 15:00 – 15:45 | Networking & Drinks |
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