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helix-itsm

Experience predictive service management with BMC Helix ITSM

  • See how easy it is to use the modern, persona-based UI to open and resolve tickets
  • Discover how the agent experience is transformed with intelligent, proactive processes
  • Build data-rich reports and graphs for insight into all aspects of service management
  • More than 7,500 IT organizations trust BMC's world-class ITSM solutions

Your free trial environment never expires.

Healthcare services provider doubles customer satisfaction with BMC Helix ITSM

Spain's leading healthcare services provider, Quironsalud, improved service desk efficiency, end-user productivity, and customer satisfaction when they implemented BMC Helix ITSM.

  • 2X better NPS
  • 20% increase in first-call resolution
  • 30% reduction in resolution time