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Remedy IT Service Management 8.0: What's New For Users (WBT)

The BMC Remedy IT Service Management 8.0: What’s New for Users online course is designed for ITSM users and managers with previous BMC Remedy IT Service Management 7.6.04 education and experience. This self-paced course introduces participants to the new features in ITSM 8.0 that are relevant to a user. The course includes 8.0 examples and quizzes to ensure experienced 7.6.04 users gain the knowledge necessary for 8.0 proficiency.

Major release:

BMC Helix ITSM 8.x

Good for:


Course Delivery:

Self Paced | 1.00 hours

Course Modules