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BMC Helix CMDB 19.x: Fundamentals Administering - Part 1 (WBT)

BMC Helix Configuration Management Database (CMDB) helps you to source, store, monitor, and manage the configuration item (CI) data from multiple sources into a single location allowing you to understand your environment. In this course you will be introduced to the fundamentals of using BMC Helix CMDB.

You will learn about the Common Data Model as well as the processes for the reconciliation and integration of data in the CMDB. Additionally, you will be introduced to the BMC Atrium Core Console and the CMDB Portal dashboard.

Major release:

BMC Helix CMDB 19.x

Good for:

Administrators

Course Delivery:

Self Paced | 3 hours

Course Modules

  • CMDB Dashboard and Atrium Explorer
    • Accessing Atrium Integrator
    • Pentaho infrastructure changes
    • Atrium Integrator to Atrium Integrator Migration Tool and workflow
    • Navigate the Class Manager
    • Viewing a class and a Relationship class
    • Various features and functions of classes
    • Navigate the CMDB portal
    • Searching and viewing CIs feature in the CMDB portal
    • Various views of the CMDB portal
    • Filtering CIs
    • The BMC Atrium Core Console features
    • Navigating the BMC Atrium Core Console
    • Saving and managing searches features
    • Create new query using Query Builder
    • Create and edit CIs
    • Archiving CMDB data
  • Common Data Model (CDM)
    • The Regular, Categorization, and Abstract classes
    • How the CDM works with AR System forms
    • The relationships in the CDM
    • The relevant documentation and tools for researching the CDM
    • The More Information tab in the Class Manager
    • BMC_BaseElement Subclasses
    • Individual subclasses of BMC_BaseElement
    • The BMC_FederatedBase class
    • The purpose of BMC_BaseRelationship
    • The purpose of individual subclasses of BMC_BaseRelationship
    • The purpose of BMC_FederatedBaseRelationship
  • Importing Data into CMDB
    • Process to load data into BMC CMDB
    • Datasets
    • Importing data using the Atrium Integrator Job Wizard
    • Importing data using Atrium Integrator Spoon
    • Importing data using the Data Management console
  • Product Catalog and Normalization
    • Purpose of the Product Catalog
    • How the Product Catalog supports multitenancy
    • How the Product Catalog helps the CMDB to normalize data
    • The role of the Normalization Engine
    • Normalization modes and process
    • Normalization statuses
    • How the Normalization Engine works with the CMDB to reconcile data
  • Reconciliation
    • The purpose of reconciling CMDB data
    • The structure of a reconciliation job
    • BMC tools to reconcile the CMDB data
    • The Reconciliation Engine
    • The Reconciliation Engine Event Log File
    • How the Reconciliation Engine works with the CMDB to reconcile data
  • Federation
    • The concepts and methods of Federation
    • Identify when to use the Launch method
    • Introduce the Federation Manager interface
    • Configure Launch method of Federation
  • Using Service Modeling
    • The concepts of service model
    • The best practices for building a Service Model
    • The Dynamic Service Modeling
    • The advantages of the Service Catalog in BMC Atrium Core
    • The Service Catalog
    • Create a new service offering in the Service Catalog