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BMC TrueSight Operations Management 10.x: Fundamentals for Administrators – Part 2

BMC TrueSight Operations Management is an integrated platform that monitors infrastructure and applications from a single interface. It goes beyond monitoring to handle complex IT environments and diverse data streams to deliver actionable IT intelligence. This helps resolve issues before they impact the business.

This course combines classroom instruction with laboratory exercises to guide students through the event management and service modelling functionalities of BMC TrueSight Operations Management 10.x. At the end of this course, students will develop skills in cell configuration, Knowledge Base (KB) related activities, applications of event rules and policies, and types and usage of event adapters. This course will also help students to develop skills in monitoring services, creating service models, and integrating TSOM with BMC Remedy Service Desk.

Major release:

TrueSight Operations Management 10.x

Good for:

Administrators, Users

Course Delivery:

Instructor Led | 40 hours

Course Modules

  • Event Collectors
    • Introduction to event collectors
    • Working with collectors
    • Type of collectors
  • Event Rules
    • Introduction to event rules
    • Concepts of Dynamic Data Model
    • Filter and Execute rules
    • Refine and New rules
    • Timer and Propagate rules
    • Abstract and Correlate rules
    • Regulate, Delete, and Threshold rules
  • Event Management Policies
    • Purpose of an event management policy
    • Process flow
    • Time frames and event selectors
    • Event management policy types
  • Event Adapters
    • mcxa.conf file and MAP files
    • Using event adapters
    • SNMP Adapter overview
  • Service Modeling Overview
    • TrueSight Operations Management Architecture Overview
    • Integrating TSIM with TSPS
    • Introduction to the Lab Environment
    • Configuring Integration Service
    • Installing and Enabling Monitoring Solution
    • Service Monitoring Overview
  • Service Impact Management
    • Service Impact Management Overview
    • Services Editor Tab
    • Visualizing Service Impact Model from the TrueSight Console