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BMC Atrium CMDB 9.x: Advanced Training

Note: This course was formerly titled, BMC Atrium CMDB 9.1: For Consumers, Configuration Managers, and Administrators

The BMC Atrium CMDB 9.x: Advanced Training course teaches students about what makes a Configuration Management Database (CMDB) useful to the business, how to configure the CMDB, and how to perform routine administrative and maintenance tasks.

This five-day course is designed for Configuration Managers and CMDB Administrators, with the first day focused on learning how the CMDB is used by key IT Service Management functions, such as Asset, Incident, and Change Management. During the next three days, students will learn how to configure their environment to meet the requirements of CMDB consumers in the business. The final day covers routine administration and maintenance of the CMDB.

Included in this course is the examination for BMC Accredited Administrator: BMC Atrium CMDB 9.1.

Note: Interested only in learning about the fundamentals of the CMDB? The first day of content focusing on how CMDB is used by different IT Service Management functions is available separately in the BMC Atrium CMDB 9.x: Fundamentals (ASP) course.

Major release:

BMC Helix CMDB 9.x

Good for:

Administrators, Configuration Managers

Course Delivery:

Instructor Led | 40.00 hours

Course Modules

  • Common Data Model
    • Class Structure (Inheritance, Superclass, and Subclass)
    • CMDB and AST forms
    • Using Class Manager
    • Mapping CIs to Classes
    • Adding Classes and Attributes
  • Importing Data
    • Datasets
    • ADDM-CMDB synchronization
    • Atrium Integrator
    • Best practices for loading data
    • Importing CIs
    • Creating relationships between people and Cis
  • Normalizing Data
    • Populating the Product Catalog
    • Normalizing SCCM data
    • Normalizing Impact data
  • Reconciling Data
    • Standard Reconciliation
    • Copy, Compare, Delete and Purge
    • Performance tuning
  • Service Modeling
    • Importing Service Models with AI
    • Using the Atrium Service Catalog
    • Validate a change with a Service Model
    • Simulate Impact Models
  • Maintenance
    • Migrating AI jobs
    • Export and import normalization settings
    • Backing up the CMDB
BMC Accredited Administrator

Accreditation is available upon successful completion of this course.