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BMC Atrium CMDB 9.0: Overview (WBT)

This online course provides an overview of the BMC Atrium CMDB 9.0 product.

It explains the evolution of the Configuration Management Database (CMDB). It also describes the ITIL® Processes. Additionally, it introduces the BMC Atrium CMDB environment.

Major release:

BMC Helix CMDB 9.x

Good for:

IT Managers, Project Managers

Course Delivery:

Self Paced | 0.58 hours

Course Modules

  • Why CMDB?
    • Attempts to Manage Asset Management
    • Link between Assets and Inventory
    • Evolution of CMDB - Integrated Data Stores
    • Evolution of CMDB - Central Database
    • Evolution of CMDB - Federated Data Model
    • Configuration Management
    • Key Benefits of ITIL®
    • ITIL® Configuration Management Process
    • Configuration Items in an ITIL® CMDB
    • Configuration Item Eligibility Matrix – Example
    • Types of CIs in ITIL®
    • Purpose of CMDB
  • BMC Atrium CMDB Environment
    • Providers and Consumers of CMDB Data
    • How Atrium CMDB Supports ITIL® Goals
    • How Atrium CMDB Stores CI Data (Attributes)
    • Classifying CI Attributes into Categories