Security & Compliance Blog

SecOps Response Service Earns Industry Accolades

Shawn Jaques
2 minute read
Shawn Jaques

As today’s high-risk digital environment drives the need for faster, more effective, and more efficient vulnerability remediation, SecOps Response Service from BMC has earned two recent industry awards validating its success in addressing this critical need.

While media headlines tend to focus on newly emerging threats, IT leaders know that most successful attacks target known security vulnerabilities for which fixes have long been available. The problem is the inability of IT security and IT operations teams to collaborate effectively on remediation—a situation known as the SecOps gap. This gap can be seen in many areas, from the challenges IT operations teams face in interpreting security scan data and prioritizing remediation efforts by business need, to limited maintenance windows that delay the implementation of critical patches. The fast-growing practice of SecOps seeks to bridge this gap and help these teams take the right actions at the right time, with optimal speed and efficiency, to minimize risk for the business.

SecOps Response Service from BMC helps customers close the SecOps gaps by enabling seamless collaboration between security and operations to mitigate risk. Delivered as a cloud-based service, SecOps Response Service provides an integrated, automated approach to prioritize and remediate critical vulnerabilities across all environments. Vulnerability information is enriched by operational data to help IT operations address risks based on policy and impact. Identified vulnerabilities are correlated automatically with available fixes to speed remediation. Integration with systems management products including BladeLogic Server Automation and Microsoft SCCM enables complete enterprise management through a single tool.

The effectiveness of the BMC solution in addressing the security needs of digital businesses has been further validated in two recent industry awards:

  • Industry analyst EMA has named SecOps Response Service a top-three solution in the Hybrid Cloud Security and Compliance category. Read the EMA Top 3 report here.
  • In its previous version, BMC Threat Director, the solution was named Product of the Year by Spain’s Comunicaciones Hoy. Link (in Spanish)

To learn more about SecOps Response Service, please visit:

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These postings are my own and do not necessarily represent BMC's position, strategies, or opinion.

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About the author

Shawn Jaques

Shawn Jaques

Shawn Jaques is a Director of Marketing at BMC, driving marketing and content strategy and execution for Security Operations solutions. These solutions span the DevOps, SecOps, Cloud Management and IT Automation markets. Shawn has over 17 years in enterprise software at BMC and other organizations through a variety of roles including marketing, product management and strategy. Shawn has also been a strategy consultant and financial auditor for seven years and has an MBA from The University of Texas at Austin and a BS from the University of Montana. He lives in Colorado and enjoys running, skiing, fly-fishing and other outdoor activities.