Against a backdrop of an unprecedented global crisis, C-level executives are adding one more worry...
Experience
How CPOs should navigate employee experience in the months ahead
This is the second post in our series of what digital leaders should consider as they navigate the...
How CISOs should navigate security in the months ahead
In our fourth post of our series of what digital leaders should consider as they navigate the...
How CFOs should navigate cost optimization in the months ahead
This is the third post in our series of what digital leaders should consider as they navigate the...
What is Employee Experience Management?
Similar to customer experience, employee experience is a vital part of improving your corporation’s...
4 Reasons Why Engaged Employees Drive Better Business Outcomes
“Customers will never love a company until the employees love it first.” – Simon Sinek, best...
What Is EXTech? The Newest Way to Improve the Employee Experience
Employee engagement is a top priority for today’s business leaders, and for good reason. Research...
Chatbot vs Virtual Agent: What’s The Difference?
Think about your customer service agents and sales teams. How much of their time is spent on...