Bovespa Video Podcast (Portuguese)Bovespa, a terceira maior bolsa do mundo, conta como utilizou as ferramentas BMC Remedy ITSM para integrar seus sistemas de gestão de serviços de IT e, o Atrium-CMDB (Configuration Management Database), para unificar as informações sobre configuração de IT e prioridades de negócio. Ambas as soluções fazem parte do conceito de Business Service Management. Additional Resources |
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