View the complete listing of the optional Pre-Conference Tutorials and their descriptions

Activate your knowledge on BMC Solutions. Attend the BMC UserWorld Pre-Conference Tutorials August 28-29, 2006. Tutorials include:

BMC Impact Manager (BIM)

  • The Door to Business Service Management: Integration of Key Components in BMC Portal

BMC Performance Manager

  • Top Ten Cases from Support for BMC Performance Manager for WebSphere MQ

BMC Topology Discovery

  • BMC Topology Discovery

Capacity Management

  • How BMC Enables ITIL-3 Capacity Management
  • BMC Performance Manager Performance Assurance Best Practices

CMDB

  • What’s New in the BMC Atrium CMDB 2.0
  • CMDB Architect's Kit: Accurately Representing your Business Environment in the CMDB
  • CMDB Starter Kit: Introduction to Best Practices for Implementation

COBIT

  • Understanding COBIT - The COBIT Olympics

BMC Configuration Management

  • What’s New in BMC Configuration Management (Marimba) 7.0?

BMC CONTROL-M

  • CONTROL-M What's New in BMC CONTROL-M, RESTART 6.2

ITIL

  • BSM International Airport Simulation
  • ITIL Foundation Certification
  • Mobilization Workshop: The Fast Start for ITIL Implementation
  • Planning To Implement Service Level Management
  • Practical Application of ITIL in your Service Center

BMC PATROL

  • BMC Performance Manager Portal
  • Discover, Uncover and Recover, Three Steps to Success in Building KMs
  • PCM and the Agents Configuration Database: What is it, how does it work?
  • The A-B-C's of Parameter Thresholds

Remedy AR System

  • What’s New in BMC Remedy AR System 7.0?

Remedy ITSM

  • Introduction to BMC Remedy ITSM 7.0
  • Preparing to Migrate to ITSM 7.0
  • What’s New in BMC Service Level Management 7.x

Service Desk Express

  • What’s New for Service Desk Express (Magic) 9.x

Service Impact Manager (SIM)

  • BMC Service Impact Management 7.0

 

Tutorial Prices

The complete package includes the option of attending four half-day sessions for the discounted cost of three.*

One half-day session $350

Two half-day sessions $600

Complete package (up to four half-day sessions) $750

*Not applicable to ITIL Foundation Certification

ITIL Foundation Certification

Includes certification exam fee

Two-day seminar $1,160