BMC UserWorld offers you a unique opportunity to learn about the innovative AppSight® Application Problem Resolution System. AppSight leverages patented Black Box software technology to uniquely combine application monitoring and deep problem-resolution technologies. This solution monitors and finds application problems and automatically captures a synchronized, real-time log of user actions, system events, performance metrics, configuration data, and code execution flow – much like the “black box” on an aircraft captures a real-time record of a flight. This application history can be analyzed to rapidly pinpoint root cause, without ever having to recreate the problem or its environment.

This industry-leading application problem resolution system is helping more than 500 enterprises and software vendors reduce application support costs, speed application delivery, and increase application quality, performance, and availability.

Yochi’s Recommended Sessions:

• Beyond Application Monitoring: Best Practices for Rapid Resolution of J2EE Application Problems.
• Best Practices for Problem Resolution and Production Support of .NET Applications
• Driving the "Last Mile" in Performance Management with Application Problem Resolution
• Successful Strategies for reducing MTTR for Critical Application Failures
• The Impact of Problem Resolution Strategies on Service Level Management – a case study
• View all breakout sessions >