Today's Focus

2,000 IT Professionals, One Great Week
More than 2,000 IT professionals from 46 countries have gathered in Vancouver, B.C., this week for BMC Software's UserWorld Conference. What's up for discussion? All that is hot and happening now in the world of IT management and what is coming next for BSM. Stay tuned for coverage throughout the week.

Conference Highlights

		Connecting at UserWorld There are ample opportunities to meet, share and learn from each other during the week. There are peer group sessions across every IT discipline and attendees can spend one-on-one time with BMC and partner product experts who can answer questions or give in-depth information on our BSM solutions.

		Education Comes First at UserWorld UserWorld started a few days early for more than one-third of the attendees. They came to participate in 20 deep-dive technical tutorials offered on a variety of IT disciplines and taught by BMC subject matter experts.

Today's Podcasts

		The CMDB Architect's Kit: Interview with Paul Buffington, senior technical instructor Paul taught one of the most popular pre-conference education sessions at this week's UserWorld conference – the CMDB Architect's Kit. Hear his thoughts on how you can move up the maturity curve, especially moving from the technology layer to the process layer.

		ITIL Face-to-Face: Interview with Anthony Orr, global best practices director ITIL is shaping up to be a hot topic at UserWorld this week. Anthony discusses what he's most excited about at BMC UserWorld, ITIL education, and why it's important to be face-to-face with your peers in IT.

		The Future of Business Service Management: Interview with Peter Armstrong, corporate strategist Customer favorite Peter Armstrong talks about where BSM has been, where it is headed and how you'll know the key moment that BSM is successful in your enterprise.

		Check out all the UserWorld Podcasts at talkbmc.com

The day in pictures

Attendees take a break from deep-dive tutorial sessions at the BMC Education Reception held in their honor.