Installation System and ESD Downloads Frequently Asked Questions

About the Installation System

  • What is the Installation System?

    The Installation System combines the best of many installation processes into a single, secure, reliable, yet flexible process for installing BMC Software products for OS/390 and z/OS. You can choose either of the following installation methods:

    • Express installation
    • Custom installation

    The Installation System does not support CPO and SMP/E product tapes that were created before the Installation System.

    You can find out more about the installation methods here.

  • Why did BMC Software create the Installation System?

    BMC Software created this new Installation System to ensure that you can easily and quickly install key solutions for z/OS and gain quicker access to the critical metrics that you rely on to assure application availability.

  • How does the Installation System benefit you?

    You can use the Installation System to choose the installation method that fits best with your environment. The Installation System provides an easy-to-use common installation and customization method so that key IT personnel can concentrate their efforts on addressing key business issues. You can install multiple BMC Software products in one simple procedure.

  • Which installation method is the right one?

    You should choose the installation method that meets your requirements:

    Express installation

    Use Express installation for a rapid installation into a new set of product libraries.

    Do not use Express installation if you are installing one or more products or solutions into an existing set of product libraries.

    Custom installation

    Use Custom installation if you are installing one or more products or solutions into an existing set of product libraries.

    Do not use Custom installation if you want a rapid installation into a new set of product libraries.

  • What is the overall BMC Software implementation strategy?

    The following changes are planned:

    • All BMC Software products and solutions for OS/390 and z/OS will be installed by using this new system.
    • All BMC Software products and solutions will be available for download from the Web.
    • All BMC Software products and solutions are converting to SMP/E, and they will continue to support a Standard installation and an SMP/E installation.
  • My terminal is set for my own country. Will I get errors when performing an install?

    If you are using a terminal type that is set to use the alphabet for your country, or if you use a translation table, you will get error messages, especially when trying to go past the Select Products panel BMIPC1A during installation.

    Determine if you are using usermods that will translate BMC installation code to your country's language. The recommended terminal type is 3278.

About ESD downloads

  • What is the FTP address of the ESD site?

    The FTP address for the ESD site is ftp://userID:password@filedownload.bmc.com/bmc/esd/ozi. You will need a user ID and password to log on to the ESD site. You can get the user ID and password from your Customer Support Representative.