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My Support Profile

Secure Icon = available to supported customers only

My Login Profile Secure Icon
View or Modify personal information, phone number, subscriptions, and password. Please contact Customer_Care@bmc.com to change your User ID (email address).

My Product List Secure Icon
View or Modify your personal products list, used for submitting and managing Issues. Since this is a customizable list, it may not accurately reflect your installed or licensed products.

Proactive Alert Subscriptions
Create, View, or Modify supported product Subscriptions.

 

 

Manage Support IDs Secure Icon
Manage support contract IDs.

My Server Environments Secure Icon
Update product environments.

My Account Team Secure Icon
View my Sales Account Team.

 

 
 
 

  • support ID questions?
  • password reset?
  • profile problem?