Issue and Defect Management
Tools for Issue and Defect Management
Create a new Issue for a BMC product.
Find information on or track the progress of existing Issues and defects created by you.
Retrieve your list of Issues and updates which have not yet been submitted.
Find and review transcripts of your past Support chat sessions with BMC.
Follow these instructions for a simplified way to submit your issues via Email.
View all known Remedy and BMC Configuration
Automation product defects and RFEs
(items with identifiers beginning with "SW").
Items with identifiers beginning with "QM" may be found with their related Issues on the View/Update Issues page.