Installation System Overview

Installation consists of the following steps:

1. Tape unload
2. Product customization

Tape unload

The following installation methods are supported:

• Express
• Custom

The Express installation method and the Custom installation method provide you with a fully usable SMP/E environment that can be used to maintain a set of integrated BMC Software products.

The Express method consists of a two-part installation process:

1. Unload the product by using IEBCOPY.
2. Unload and construct the environment in which to apply SMP/E maintenance.

The Custom method consists of RECEIVE and APPLY processes for functions and maintenance.

View a comparison of Express and Custom methods.

The normal maintenance method that is supported by OS/390 and z/OS is SMP/E. Using the Express method or the Custom method installs products at the latest production maintenance level. Corrective and preventive maintenance is delivered in SMP/E format (APARs, Zaps, and PTFs). Emergency fixes are provided by using a method that is determined by the product team.

Product customization

All MainView and RESOLVE/SRM products continue to use their current customization methods.

Documentation

For more information on using the Installation System, see your product installation and customization guides for your product.

Product installation and customization guides provide product-specific installation and customization information. Installation and customization guides are shipped with your order. You can also download documentation from the BMC Software Customer Support web site. Select your product from the A-Z Supported Product List, and download the documentation for your version of the product.