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Europe, Middle East and Africa
Africa |Austria | Belgium | Cyprus | Denmark | Finland | France | Germany | Greece | Ireland | Israel | Italy | Luxembourg | The Netherlands | Middle East | Norway | Poland | Portugal | South Africa | Southeast, Central & Eastern Europe | Spain | Sweden | Switzerland | United Kingdom
To open an issue with BMC Customer Support you may either enter it into our online Issue Management system, send an email, or call us at the number listed for your location.
Office hours 07:00 until 19:00 local time. Support assistance during these hours is dependent on your organisation’s support contract.
The above contact information is for organisations with support contracts directly with BMC Software. In regions where BMC Partners provide customer support, please contact your local partner for assistance.
Africa (except South Africa)
Please contact your local BMC Partner for assistance.
Austria
Tel: 0800-262-78-776 or +353-1-440-7995
Fax: +353-1-440-6810
Belgium
Tel: (+0) 800-48351 or +32-27114770 or +353-1-440-7988
Fax: +353-1-440-6810
Cyprus
Please contact your local BMC Partner for assistance.
Denmark
Tel: 00-800-262-78776 or 80-884818 or +353-1-440-7992
Fax: +353-1-440 6810
Finland
Tel: 999-800-262-78776 or 990-800-262-78776 or +353-1-440-7990 or 800117974
Fax: +353-1-440-6810
France
Tel: 0805-111-424 or +353-1-440-7998
Fax: +353-1-440-6810
Germany
Tel: 0800-66-40-60-0 or 00800-262-78-776 or +353-1-440-7995
Fax: +353-1-440-6810
Greece
Please contact your local BMC Partner for assistance.
Ireland
Tel: +353-1-620-4897
Email: support@clients.ie
Israel
Please contact your local BMC Partner for assistance.
Italy
Tel: 800-906-562 or +353-1-440-7996
Fax: +353-1-440-6810
Luxembourg
Tel: 00-800-262-78776 or +353-1-440-7988 or +32-27114770
Fax: +353-1-440-6810
The Netherlands
Tel: 00-800-262-78776 or 0-800-0234640 or +353-1-440-7994
Fax: +353-1-440-6810
Middle East
BMC Customer Support
(EMEA) Tel: + 44-1784-478 485 Email: customer_support@bmc.com
Norway
Tel: 00-800-262-78776 or 800-11101 or +353-1-440-7991
Fax: +353-1-440-6810
Poland
Please contact your local BMC Partner for assistance.
Portugal
Tel: 800-278776 or +353-1-440-7989
Fax: +353-1-440-6810
South Africa
Tel: 0800 983069 or contact your local BMC Partner for assistance.
Southeast, Central & Eastern Europe
(ARMENIA, AZERBAIJAN, BOSNIA AND HERZEGOVINA, BULGARIA, CROATIA, CZECH REPUBLIC, GREECE, HUNGARY, KAZAKHSTAN, MACEDONIA, ROMANIA, RUSSIAN FEDERATION, SAN MARINO, SLOVAK REPUBLIC, SLOVENIA, TURKEY, UZBEKISTAN, VATICAN CITY STATE, YUGOSLAVIA)
Tel: +353-1-4407996
Fax: +353-1-440 6810
Or contact your local BMC Partner for assistance
Spain
Tel: 00-800-262-78776 or 800-099273 or +353-1-440-7997
Fax: +353-1-440-6810
Sweden
Tel: 00-800-262-78776 or 0200-887606 or +353-1-440-7993
Fax: +353-1-440-6810
Switzerland
Support in the German language: 0800-836612 or +353-1-440-7995
Support in the French language: 0800-836563 or +353-1-440-7998
Support in the Italian language: 0800-836642 or +353-1-440-7996
United Kingdom
Tel: 00-800-262-78776 or 0-800-2798925 or +353-1-440-7999
Fax: +353-1-440-6810
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