Support Central Services Unavailable November 21/22, 2014
Due to site maintenance activities, several services of BMC Support Central will be unavailable from 9:30PM CT Saturday, November 21, 2014, until approximately 3:00AM CT on Saturday, November 22, 2014. The affected services include EPD, new customer registrations, and the Product A-Z List.
Single Sign-On Upgraded
To better serve our customers using multiple applications, we upgraded our SSO system for Support Central. Your existing username (your email address) and password does not change as a result of this upgrade. If you encounter issues, clear the browser cache, exit and re-launch the browser, and attempt to login again. Click here for more information.
BMC AMIGO Program
The BMC AMIGO Program is available to help customers plan upgrades for many BMC products. Click here for more information
FootPrints and Track-It! Customers
Please click here for FootPrints and Track-It! support. This link is also available in the "Additional Support Centers" area at the right side of this page.
NOTE: The FootPrints and Track-It! Issue Management, Knowledge Base, and Licensing services will be unavailable on Novemeber 14, 2014 from 9:00PM ET until 3:00AM ET due to planned maintenance.
INTERNET EXPLORER USERS
Please use "Compatibility Mode" in Internet Explorer versions 9 and 10 when accessing BMC Support Central. Click here for instructions on enabling Compatibility Mode, and to view our current browser support policy.