Solutions & Services
Business Service Management
Simplify and automate IT processes across distributed, mainframe, virtual, and cloud-based environments
BSM for the Mid-Market
A fanatical focus on what's important — ease of use and rapid time to value
Global Services
Let our expert consulting, education, and customer support teams help you achieve tangible business value
BSM Initiatives
Functional Areas
Request and Support
- Asset Management
- Change and Release Management
- Identity Management
- Knowledge Management
- Service Desk (Incident and Problem Management)
- Service Request Management
Provision and Configure
- Application and Middleware Automation / Dev Ops
- Client Automation
- Database Automation
- Network Automation
- Server Automation
- Cloud Lifecycle Management
Integrate and Orchestrate
Monitor and Operate
- Application Performance Management
- Availability and Performance Management
- Capacity Optimization
- Data Management (DB2, IMS, and Recovery)
- Enterprise Scheduling and Workload Automation
- Event and Impact Management
- Mainframe Automation
- Middleware Management
- Storage Management
Plan and Govern
- Demand and Resource Management
- Financial Planning and Budgeting
- Controls and Compliance
- Service Cost Management
- Supplier Management
BSM Blueprint
Explore how BSM can help you manage services across their lifecycle.
BMC Strategic Alliances
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