| Incident and Problem Management |
 |
 |
 |
 |
| Change Management |
 |
 |
 |
 |
| Self Service |
 |
 |
 |
 |
| Asset Inventory |
 |
 |
 |
 |
| Knowledge Management |
 |
 |
 |
 |
| Service Level Management |
 |
 |
 |
 |
| Dashboards and Analytics |
|
 |
 |
 |
| Service Catalog |
|
 |
 |
 |
| Asset Management |
|
 |
 |
 |
| Configuration Database (CMDB) |
|
 |
 |
 |
| Social Media Collaboration |
|
 |
 |
 |
| Desktop Management |
|
|
 |
 |
| Security and Compliance |
|
|
 |
 |
| Deployment Management |
|
|
 |
 |
| Atrium CMDB / CMS |
|
|
|
 |
| Project and Portfolio Management |
|
|
|
 |
| Costing and Financial Controls |
|
|
|
 |
| Supplier Management |
|
|
|
 |
| Where it's delivered |
On premise |
In the cloud |
On premise |
On premise or cloud |