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BMC Service Assurance

Predictive Intelligence for IT Operations

Focus your attention on the issues that matter most

Customer Spotlight

CARFAX uses BMC solutions to proactively avoid revenue-impacting incidents:

  • Reduced monthly error rate by 82%
  • Reduced downtime by 74.6% per month
  • Reduced manual processes by more than 50%

Read the complete story (pdf).

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What if you could predict events and automate their resolution — all before they disrupt your business?

With BMC, you can.

BMC Service Assurance delivers automated and predictive technology across your entire enterprise:

  • Find and fix problems before your users call with an unmatched combination of analytics, automation, and integration
  • Put the right person on the right problem every time through unprecedented insight into business context
  • Automate processes to eliminate routine, manual, and administrative tasks
  • Unify management tools across distributed, mainframe, physical, and virtual environments

The BMC Difference

  • Unique analytics — Provide an early warning system and probable cause identification to improve mean time to repair by up to 90 percent
  • Root cause analysis with business-service prioritization — Identify the problem and business impact; determine its root cause; and manage it to resolution
  • Unique combination of analytics, automation, and integration — Automate manual tasks and standardize processes to enable business agility and growth
  • Recognized leadership — Know that you are working with the best
Core Solutions Extended Solutions



Gartner Magic Quadrant Annoncement

BMC is a Leader in IT Event Correlation and Analysis

Register to read the full report.

Dell Success

Dell Success Stories

Dell Reduces Trouble Tickets Four-fold with BMC

Watch the Dell Video Testimonial