Today's IT departments must drive business growth and innovation, while coping with less resources and increasing complexity. To do this, they require an IT Service Management solution that provides best practices while minimizing costs. Because Remedyforce runs in the cloud, there's no need to buy servers or manage complicated software. Instead, IT organizations are able to concentrate on bettering their processes and bringing value to the business.
Automate your service desk processes, employ best practices, and help your users help themselves. The result? Happy customers, fewer unresolved issues, and more productive people.Watch the overview
Leveraging over twenty years of leading the IT Service Management market, BMC built our Remedyforce SaaS help desk from the ground up on the force.com platform, creating an easy-to-use, easy-to-manage comprehensive solution. The inclusion of social and collaboration tools allows customers to reach and empower users wherever they are, and Remedyforce provides best practices out of the box to make IT organizations more efficient and productive.
Combined with transparency and the ability to employ innovative technologies with drag-and-drop ease, the force.com platform is the pioneer and leader in cloud platform computing. For more information, view the following:
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Design Within Reach COO John McPhee and VP Information Systems Bethany Kemp share how BMC Remedyforce has helped them meet company-wide goals for accessibility and great modern design.