An effective event management and notification system is key to maximizing business-critical service availability. Whether business is conducted locally, remotely, or globally, companies depend on their technology to keep them up and running. End users expect 100% availability, rapid and consistent response times and no excuses. The systems that support e-business, airline reservations, banks, utility services and retail point-of-sale are but a few examples of critical systems whose users require immediate response – and where downtime can spell disaster. The availability of highly visible business services relies on proper IT operations management of hundreds or thousands of individual servers, applications, databases, middleware and Web technologies. Failures in and across these environments must be detected quickly and efficiently with accurate details being conveyed to the proper personnel. AlarmPoint lets you extend your operations management to virtually any voice- or text-based communications device, take instant action with immediate notification and voice or two-way text activated responses, and proactively avoid service disruptions. BMC Event Manager allows you to detect IT problems and concentrate on the fastest resolution before there is an impact on critical IT services, and receives events from IT components and translates them into information to solve the problem faster. BMC Impact Database Gateway integrates the adaptive, real-time service management capabilities of BMC Service Impact Manager, BMC Event Manager, and PATROL Enterprise Manager with historical reporting and custom data warehouse solutions by leveraging relational databases. BMC Impact Integration for HP OpenView Network Node Manager integrates BMC Service Impact Manager or BMC Event Manager with network node manager events, and gives staff the ability to manage network problems from a business service perspective and see root cause. BMC Impact Integration for Tivoli integrates BMC Service Impact Manager, BMC Event Manager, or PATROL Enterprise Manager with Tivoli, allows IT to manage from a business service perspective, and adds scalability and architectural flexibility to event source acquisition capacity. BMC PATROL Enterprise Manager lets users deliver business service availability by managing from a business view and consolidating enterprise events into a central point, automates tasks to speed data correlation and corrective actions, and integrates technologies or frameworks. BMC PATROL Enterprise Manager Connect OS/390 provides full alert management, console emulation, and automation for OS/390 systems, integrates and complements the capabilities of MAINVIEW AutoOPERATOR, and offers advanced automation capabilities. BMC Performance Manager Integration for HP OpenView Network Node Manager offers a cost-effective product that extends the management scope of HP OpenView Network Node Manager by delivering a seamless interface between PATROL and the HP OpenView Network Node Manager console. BMC Service Impact Manager enables BSM through real-time business-aware information about IT services and infrastructure, and uses the BMC Configuration Management Database (CMDB) as an instrumented asset and configuration data source to create and maintain models. IT operations can assure business availability with powerfully robust event management and notification solutions that combine failure detection with interactive notification and automatic recovery in a single solution. These solutions offer the capabilities needed to achieve event management best practices, including: Data acquisition Normalization Enrichment Correlation and root cause analysis Console consolidation Automation Notification Escalation Reporting