BMC Remedy OnDemand for Public Sector

SaaS-based ITSM solution specifically developed for educational, local, state and federal government agencies

Get secure web access to the BMC Remedy IT Service Management Suite for a monthly per-user subscription fee. Access is supported on all major browsers.

Secure

• Leverage U.S.-staffed operations and support from U.S.-based data centers
• Depend on 99.9% guaranteed availability
• Provide secure access anywhere

Simple

• Evaluate all the amazing applications before you buy
• Accelerate deployments using our on-boarding wizard and drive mass adoption with consumer-like Web interface
• Eliminate disruptions with seamless upgrades

Modern

• Improve service and boost productivity with mobile apps   
• Empower employees with self-service catalog
• Provide executive dashboards and analytics   

Scalable

• Deploy in BMC’s global cloud and extend to other enterprise apps, as needed
• Customize workflows to meet unique needs
• Manage assets within the powerful BMC Atrium CMDB

Intelligent

• Leverage embedded ITIL best practices
• Link incident/problem and change/release lifecycles
• Create out-of-the-box reports and KPI dashboards

With more than 20 years of IT service management leadership, BMC is committed to helping public sector agencies improve their IT processes, while also meeting strict security regulations.