Provide service desk analysts with a knowledge base of easy-to-find solutions and give users self-service search options to help them resolve issues on their own.
This product offers:
With BMC Knowledge Management, you will:
Service Request Management
Demand and Resource Management
Financial Planning & Budgeting
IT Controls Management
Service Cost Management
Atrium Dashboards and Analytics
Atrium Discovery and Dependency Mapping
Atrium Service Level Management
Call us at (877) 945-6325 or email us. Or find your local BMC office.
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