BMC Remedy Action Request System

Build powerful business workflow applications for Web, Windows, UNIX, and Linux environments

AR System provides a consolidated Service Process Management platform for automating and managing Service Management business processes.

• Replace outdated manual systems with process automation that speeds the handling of unique processes
• Out-of-the-box workflow modules commonly used in automating service processes, such as notifications, escalations and approvals
• Integrate processes with systems across the enterprise
• Adapt and evolve your processes to continually align with the needs of the business
• Manage business process performance in real-time
• Rapidly prototype, deploy, maintain, and iterate service management applications
• Capture and track critical business data