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BMC Mobility for IT Service Management

Gain business advantage with mobile IT Service Management apps

Use smartphones and tablets to manage trouble tickets, asset records, service requests, and changes from anywhere, at any time

With BMC Mobility for IT Service Management, you will:

  • Manage incidents, problems, asset records, and change requests with mobile apps
  • Offload calls to your help desk or service desk
  • Escalate issues and respond to assigned incidents anywhere, anytime
  • Enter assets the minute they arrive; notify staff when ready to deploy; and track when released
  • Enable business users to select, submit, update, and track service requests
  • Receive change requests; view by priority, location, and business impact; then respond from the road
  • Select, submit, review, approve, amend, or cancel service requests — even while away from the office
  • Access real-time snapshots of key performance indicators for IT service support

 

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Contact Us
 

Call us at (877) 945-6325 or email us. Or find your local BMC office.

 
Newsletter
 

Harnessing the consumerization of IT with enterprise mobility. Learn more from BMC and Gartner in this bulletin.

Read now.

 
Business Benefits
 

Simple, modern apps deploy quickly, scale easily, and provide real-time intelligence — anywhere, anytime.

View the demo.

Business runs on IT. IT runs on BMC Software.