BMC Mobility for IT Service Management

Gain business advantage with mobile IT Service Management apps

With BMC Mobility for IT Service Management, you will:

• Manage incidents, problems, asset records, and change requests with mobile apps
• Offload calls to your help desk or service desk
• Escalate issues and respond to assigned incidents anywhere, anytime
• Enter assets the minute they arrive; notify staff when ready to deploy; and track when released
• Enable business users to select, submit, update, and track service requests
• Receive change requests; view by priority, location, and business impact; then respond from the road
• Select, submit, review, approve, amend, or cancel service requests — even while away from the office
• Access real-time snapshots of key performance indicators for IT service support

Related Products

• BMC Asset Management, part of the BMC Remedy IT Service Management Suite
• BMC Remedy IT Service Management Suite
• BMC Remedy Asset Management Application
• BMC Remedy Change Management Application
• BMC Remedy Service Desk
• BMC Remedy OnDemand