Enable comprehensive, best practice based incident management and problem management processes via intuitive, easily adopted, enterprise scale technology
This product provides:
With BMC Service Desk as a stand-alone solution or as part of the BMC Remedy IT Service Management Suite, you will:
Service Request Management
Demand and Resource Management
Financial Planning & Budgeting
IT Controls Management
Service Cost Management
Atrium Dashboards and Analytics
Atrium Discovery and Dependency Mapping
Atrium Service Level Management
ITIL® is a registered trade mark of the Cabinet Office
Call us at (877) 945-6325 or email us. Or find your local BMC office.
Sign up now and see what Remedy ITSM 8.0 is all about. Realize value in just 30 days.
Consulting and Training
With social collaboration tools like Twitter and Facebook — and a new virtual agent — ITSM 8.0 makes it easy to exceed the expectations of your most demanding customers.
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