BMC AppSight

Eliminate the need to reproduce a problem in order to pinpoint its root cause

Record application execution and capture a synchronized, real-time log of user actions, system events, performance metrics, configuration data, and code execution flow.

Using patented technology similar to an airplane’s “black box” flight recorder, this unique product:

• Automates application problem resolution during development, testing, deployment, and production support
• Captures complete user activity through fully-synchronized, DVD-like “screen captures” that include key strokes, mouse clicks, and more
• Tracks all system events, configuration data, and code execution flow on Windows, .NET, and Java EE platforms
• Performs end-to-end transaction (individual transaction execution breakdown) and performance (component execution time) analysis
• Integrates with service desk and defect tracking tools for streamlined communication of captured problem information

By using this product to automate and accelerate application problem resolution, you will:

• Diagnose the actual problem the first time — and not just reproduce the symptom
• Eliminate the need for a categorization step since you no longer have to know problem type before starting resolution
• Eliminate the need to recreate the environment and reproduce the exact symptoms that caused the problem
• Reduce staffing requirements for development projects by increasing developer efficiency
• Minimize defects by conducting more rigorous testing and fixing previously “irreproducible” defects
• Improve efficiency by reducing the time testers spend documenting defects

Related Products

• BMC Desktop Capture