BMC Remedy Identity Management

Business Challenge

There is a missing link between an organization’s IT infrastructure and the business services it provides; “people data”. The lack of people or person oriented information business process owners and IT managers from being able to work together to ensure that the right people have the right access to the right information at the right time. This alignment must be accomplished while demonstrating regulatory compliance, dealing with shrinking budgets and securing the enterprise.

Business Need

• Run an Identity-Aware Business ensuring consistent, secure access to information resources
• Ease the burden of constant employee turnover by automating the identity lifecycle
• Free up resources dedicated to changing passwords and compliance reporting
• Enforce enterprise-wide security policies

Our Solution

BMC Remedy Identity Management Platform provides a proven, adaptive foundation that aligns business process, identities, and access requirements. Integrated, yet flexible, the BMC Identity Management Platform supports capabilities that include User Administration and Provisioning, Password Management, Role-Based Profile Management, ITIL & CMDB Integration, Remedy Business Process Workflow, and Audit and Compliance Management.

Key Features & Benefits

• Free system and security administrators to focus on problem areas rather than access requests by automating administration tasks
• Reduce support call volume and costs enabling customers to use self-service options to request access, create or change passwords
• Unlock the potential of Identity-Aware Business Service Management through proven integration with BMC Atrium CMDB and BMC Identity Discovery
• Minimize risk by automating the identity lifecycle at every step while generating auditable and actionable security information
• Empower the service desk and lower support costs with true Identity Management/BMC Remedy integration
• Continuously demonstrate compliance with regulations including Sarbanes-Oxley, PCI, HIPAA, by integrating Identity Management into business process

Related Products

• BMC Identity Discovery
• BMC Service Request Management