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BMC Vendor Relationship Management

Business Challenge

A typical IT organization spends upwards of 50 percent of its budget with vendors, yet most organizations don’t have mature processes and systems to manage this large, strategic area of investment. In fact, many are leaking money in the form of poor spending governance, redundant vendors and services, overpayments, late fees, underutilized assets, and poor service. Leading analysts estimate that IT could save 5 to 10 percent of vendor spend merely by improving invoice verification.

Business Need

  • Move from reactive to proactive vendor management
  • Consolidate your vendor and contract portfolio
  • Increase business value by building strategic vendor relationships
  • Monitor and improve vendor performance
  • Drive down overall IT spend

Our Solution

Progressive IT organizations are establishing Vendor Management Offices (VMOs) to drive cost and process improvements. However, existing systems don’t effectively support the VMO — they are focused more at the transaction level and do not provide business context to support strategic vendor management.

BMC Vendor Relationship Management is uniquely designed for the IT Vendor Management Office, managing the entire vendor lifecycle — from evaluation through end-of-life. The solution centralizes critical vendor information, delivering visibility and transparency across the vendor portfolio.

Key Features & Benefits

  • Centralize vendor information to identify and consolidate redundant and underused vendors
  • Govern vendor processes to control spend and improve vendor selection
  • Manage renewals proactively to eliminate late penalties and unnecessary maintenance
  • Measure and monitor vendor performance to improve service delivery
  • Identify critical vendor and contractor compliance issues that represent business risk
  • Adopt a vendor portfolio approach to focus attention where it is needed the most

Related Products

Contact Us

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Call us at (877) 945-6325 or email us. Or find your local BMC office.

BMC Ranked #1 For Strategy

BMC Ranked No. 1 for Strategy in IT Asset Lifecycle Management.

This evaluation included both strategic vendor management and asset management criteria.

Read the Forrester Research Report

2 Minute Explainer Demo

Customer Spotlight

Dresdner Kleinwort Investment Bank eliminated 20 full-time employees, creating first-year savings of 3 million euro by centralizing its planning and budgeting efforts with Service Resource Planning and BSM. The firm:

  • Reduced the number of cost centers from 1,500+ to 150
  • Increased transparency and governance
  • Can now make strategically aligned IT investment decisions with increased credibility