BMC Service Desk Express Suite

Easily deployed ITIL compatible IT service management for the mid-market

Align IT to business services with easy to use and configure, low cost, rapidly deployed technology

BMC Service Desk Express provides:

• Native integration with BMC Knowledge Management Express, Configuration Automation for Clients and Performance Manager
• Easy integration with virtually any third party solution
• Wizard driven tools that simplify creation of workflow, queries and configuration
• Instant access to important service data via QuickViews
• Forms personalization to meet the needs of the organization
• Powerful workflow and reporting capabilities

With BMC Service Desk Express Suite, you will:

• Reduce support costs through rapid deployment, automation and process efficiency
• Provide intuitive browser-based self service for end users and IT staffs
• Improve the processing efficiency of the service desk
• Leverage existing investments with easy integration capabilities
• Align business services with IT
   

Related Products

• BMC Service Desk Express Change Management
• BMC Alignability for Service Desk Express
• BMC Service Desk Express Client Services
• BMC Configuration Manager Express
• BMC Knowledge Management Express
• BMC Performance Manager Express
• BMC BladeLogic Client Automation (formerly Marimba)
• Hitachi ID Password Manager for BMC Service Desk Express