BMC Service Desk Express Change Management

Eliminate unplanned outages caused by poor change management processes

Leverage ITIL best practices and automation to efficiently manage the change process

BMC Service Desk Express Change Management provides:

• Native integration with BMC Service Desk Express
• Unified change management information repository
• ITIL compatible change management processes
• Flexible workflow approval capability
• Graphical change schedule
• Integrated work order management
• Complete inventory tracking for items affected by change

With BMC Service Desk Express Change Management, you will:

• Reduce business and IT risk associated with change
• Expedite the approval process through end user self-service
• Improve compliance and risk management with ITIL compatible change solution
• Lower costs with automation of workflow and notification
• Enhance visibility into change process with pre-built reports
• Leverage existing investments with easy integration capabilities
• Align business services with IT
   

Related Products

• BMC Service Desk Express Suite
• BMC Service Desk Express Client Services
• BMC Alignability for Service Desk Express
• BMC Knowledge Management Express
• BMC Performance Manager Express
• BMC BladeLogic Client Automation (formerly Marimba)