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Business Challenge
IT is struggling to gain visibility and control over asset cost, compliance and operational impact. Environments are in constant flux - virtualization, turnover, mobility, acquisitions, and frequent changes conspire to drive up asset and support costs by 30% or more, while impacting service quality. Stand-alone asset management approaches fall short because they poorly integrate operational processes — incident, problem, change and service desk — required to deliver operational context and accuracy.
Business Need
- Get visibility into assets, spend, and impact on services costs
- Lower software license costs and compliance risk
- Avoid over- and under-purchasing of hardware and software
- Reduce leasing costs and penalties
- Reduce operational down time and improve service quality
Our Solution
BMC Remedy Asset Management helps you drive down IT costs, while improving service quality and compliance with a comprehensive approach to IT asset lifecycle management. Its native integration with IT Infrastructure Library (ITIL®) workflows empowers you with more proactive control and greater visibility into your IT assets, from requisition to retirement.
Key Features & Benefits
- Supports comprehensive software license management, including entitlements, usage, and compliance analysis to lower software license costs and risk
- Provides ITIL Definitive Media Library - translates discovery data into normalized software descriptions to simplify software license management
- Enables proactive contract management to reduce leasing costs, penalties, unnecssary maintenance, and redundant purchases
- Provides visibility into asset costs to understand impact on the cost of service delivery
- Built on a common CMDB and seamlessly integrated in ITIL service support workflows to improve data accuracy, reduce downtime, improve service quality
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