Aeroprise Mobility for BMC Remedy Action Request System

Mobilize custom applications for more scalability, adaptability, and reach

Stay connected to customized applications built on BMC Remedy AR System through mobile devices, such as BlackBerry, Windows Mobile, and iPhone smartphones

• Receive, acknowledge, and open records with detailed information
• Create records directly from the handheld device
• Escalate issues and respond to service requests anywhere, anytime
• Update the BMC Remedy application in real time
• Transfer records to other technicians
• Find record information in any field
• Access up-to-date snapshots of key performance indicators

Connect your custom BMC Remedy AR System applications to your mobile device to increase productivity up to 30%, reduce IT support costs, limit business-critical asset downtime, and improve customer service