Rate this page   Save this item Print this page Email this page

AlarmPoint Enterprise Suite by AlarmPoint Systems

Add intelligent notification, escalation, and remote response capabilities to your BMC solutions

Provides targeted, real-time notification and information to the right person — anywhere, on any device

This flexible, enterprise-grade notification and resolution system:

  • Proactively notifies business users of service-impacting events before faults and service degradation
  • Creates repeatable, structured processes for incident resolution
  • Supports sophisticated escalation policies; group and rotation associations; and holiday and vacation scheduling 
  • Minimizes IT administrative burdens through a self-service, Web-based user interface
  • Integrates, out-of-the-box with BMC solutions 

With AlarmPoint, you will:

  • Accelerate incident resolution, and reduce downtime
  • Increase accuracy of personnel assignment and dispatch, reducing costs  
  • Repair service outages faster and provide an auditable trail of the resolution process
  • Eliminate human error in incident, service, and support processes by automating IT alert and escalation
  • Allow remote staff to view and resolve events from their mobile devices

Related Products

Contact Us

contact us

Call us at (877) 945-6325 or email us. Or find your local BMC office.