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BMC Configuration Discovery Express

 

Business Challenge

Making accurate technology decisions, assessing security risks, and managing ongoing support efforts requires an intimate knowledge of all devices connected to your network. How many desktops are still running Windows® 2000? Which PCs need memory upgrades? What desktops need the latest security patch? Finding the answers to these questions via a manual inventory is time-consuming and tedious, and the data is often obsolete as soon as the last desktop is inventoried.

Business Need

  • Reduce your total cost of ownership
  • Use asset inventory data to improve help desk service levels and resolve desktop problems faster
  • Maintain an accurate inventory of IT assets and comply with software license regulations
  • Identify thousands of hardware and software attributes

Our Solution

BMC Configuration Discovery Express builds a detailed hardware and software inventory by automatically collecting information about the assets on your network. With this complete view of your IT assets, you can make decisions confidently. BMC Configuration Discovery Express can increase efficiency with limited impact on your network resources. Tracking changes to your computing environment can be difficult to stay ahead of, but with BMC Configuration Discovery Express, asset data is automatically updated every time the network is scanned.

Key Features & Benefits

  • Provides extensive and accurate inventory data for servers, desktops, and laptops
  • Translates hardware and software information into strategic reports through Web-based reporting tools
  • Provides detailed data and insight into offline configuration changes through agent-based capabilities
  • Gives IT staff a central location to configure collection data and view data for servers, desktops, and laptops across the company via a Web Console
  • Has minimal impact on network resources and user performance using technologies such as bandwidth throttling and delta-only transfer
  • Creates scheduled email reports to ensure that right people get the right data at the right time

 DOCUMENTATION 
Article
  • Viewpoint Article: Can People Be Configuration Items? (pdf)
Brochure
  • BMC Virtualization Management Solution Brief (pdf)
  • BMC Educational Services (pdf)
White Paper
  • Virtualization: Planning the Full IT Lifecycle (pdf)
  • Building a Foundation for Managing Business-Aligned IT Environments (pdf)
 
 
 RELATED PRODUCTS 
BMC Configuration Manager Express
BMC Service Desk Express Change Management
BMC Service Desk Express Suite
 
 RESOURCE CENTER  
Events
  IT Service Support Demo Center
Related Links
BMC Midsized Business White Paper Library (registration required)
Request Additional Information (registration required)
Solutions for Midsized Business
Tools
  BMC Service Desk Express Return on Investment Calculator (registration required)
 



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