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Business Challenge
The high cost and complexity of point-to-point integrations between disparate technology management and process tools keeps IT disciplines separated and unable to see how their decisions and actions affect the larger IT and business environment. As a consequence, IT remains largely focused on technology issues rather than business objectives. Without a complete picture of dependencies, IT is unable to effectively coordinate its many disciplines from a business perspective.
Business Need
- Offers a single, consolidated view of the IT infrastructure
- Establishes the tie between the IT Infrastructure components and their support of business services
- Provides a federated CMDB environment for better scalability and maintainability
Our Solution
To allow organizations to take advantage of BMC Atrium CMDB independent of BMC applications, BMC Atrium CMDB is available as a stand-alone version through BMC Atrium CMDB Enterprise Manager. BMC Atrium CMDB Enterprise Manager also provides an Enterprise Integration Engine (EIE) for integrating into the CMDB, as well as a Definitive Software Library (DSL).
Key Features & Benefits
- Includes BMC Atrium CMDB and features capabilities for reconciliation, federation, data modeling, and integration
- Offers an EIE to simplify mapping of external data sources to the CMDB by providing graphical mappings directly to BMC Atrium CMDB Common Data Model
- Uses a Definitive Software Library to organize and standardize applications to make deployments more precise and discovery information more accurate
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Article
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Whats New in ITIL V3? Understanding the changes in the latest ITIL release
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Business Service Management Puts You Ahead of the ITIL V3 Curve
(pdf)
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Brochure
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BMC Educational Services
(pdf)
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Datasheet
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BMC Rapid Results Services for IT Service Management - Upgrades
(pdf)
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BMC Analytics for CMDB and Asset Management
(pdf)
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BMC Compliance Solutions: Control IT for Compliance
(pdf)
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BMC Atrium CMDB
(pdf)
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BMC Atrium CMDB - The Market-leading CMDB for Effective Business Service Management (BSM) Deployments - French
(pdf)
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BMC Service Automation
(pdf)
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BMC Atrium CMDB - The Market-leading CMDB for Effective Business Service Management (BSM) Deployments - German
(pdf)
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BMC Service Request Management
(pdf)
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BMC Atrium CMDB - The Market-leading CMDB for Effective Business Service Management (BSM) Deployments - UK English
(pdf)
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BMC Atrium CMDB - European Portuguese
(pdf)
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BMC Atrium CMDB - The Market-leading CMDB for Effective Business Service Management (BSM) Deployments
(pdf)
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SureStart for BMC Atrium CMDB 2.0
(pdf)
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BMC Dashboard for BSM
(pdf)
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BMC Rapid Results Service for IT Service Management
(pdf)
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Success Story
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Defence Equipment and Support (DFS CIS S1C)
(pdf)
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BMC IS&T: The First and Best Customer of BMC Software
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CSC's Global Outsourcing Services Division remodels services with BMC Remedy ITSM V7
(pdf)
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DealerTrack Keeps Auto Dealers and Lenders Connected with the Help of Business Service Management Solutions from BMC Software
(pdf)
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Competitive Replacement Yields Instant Benefits
(pdf)
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BMC Paves the Way for Rapid Growth at CARFAX, Inc.
(pdf)
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Mary Kay Advances BSM Strategy and ITIL Adoption with BMC Software
(pdf)
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BMC Configuration Manager Saves Time and Money for BMC IS&T
(pdf)
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BSM Approach Delivers Cost Savings and Higher Efficiency at Coldwater Creek
(pdf)
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Toyota Motorsport Gmbh Aligns IT With Business and Racing Objectives Using Business Service Management Solutions from BMC Software
(pdf)
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Vodafone Turns to the BMC Remedy IT Service Management Suite to Streamline Its Service Support Infrastructure
(pdf)
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White Paper
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Bridging the Gap between Business Processes and the IT Environment
(pdf)
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Executive Dashboards: Putting a Face on Business Service Management
(pdf)
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ITIL, the CMS, and You - German
(pdf)
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Ride the Express Lane in the Journey to ITIL
(pdf)
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Business Service Management for the SAP Environment
(pdf)
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Infrastructure Foundation for Business Service Management
(pdf)
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Virtualization: Planning the Full IT Lifecycle
(pdf)
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ITIL Version 3: Support for the Growing Importance of Business Service Management - European Spanish
(pdf)
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Between the Bazaar and the Cathedral - Where ITIL, Business Service Management, and Open Source Converge
(pdf)
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ITIL Version 3: Support for the Growing Importance of Business Service Management - Italian
(pdf)
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Facilitating Compliance through a Configuration Management Database
(pdf)
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Building a Foundation for Managing Business-Aligned IT Environments
(pdf)
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Six Guiding Principles to Changing Behavior and Speeding the Adoption of BSM and ITIL
(pdf)
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