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Business Challenge
Developers often have to maintain applications that are not familiar to them — either because they inherited the application or because they just haven’t worked on it recently. Regardless, organizations need to ensure that their staff is still able to understand, maintain, and evolve the business processes managed through the applications. Developers need tools that will help them quickly analyze and understand the composition of an application and use that information to make predictable and controlled changes to the application.
Business Need
- Provide visibility into the structure and flow of your applications
- Predict impact of changes to data model and workflow
- Understand and troubleshoot application workflow faster
- Analyze and optimize your applications to follow best-practice standards
Our Solution
BMC Remedy Developer Plus is a tool that can visually represent the relationships among the BMC Remedy Action Request System® (AR System®) objects that form an application, and then allow you to navigate, analyze, document, and manage all these objects. Because BMC Remedy Developer Plus is fully integrated into the BMC Remedy Administrator Tool, you can identify and select BMC Remedy AR System objects in BMC Remedy Developer Plus and then have them open immediately in the Administrator Tool for direct editing.
Key Features & Benefits
- Represent objects in tree-style view for easy display and navigation or in execution-flow view that traces through the execution of a set of workflow
- Search for BMC Remedy AR System objects based on criteria, such as the name, type, field ID, and relationship to other objects
- Scan for compliance with best-practice standards so you can verify and optimize your applications for performance, scalability, and security
- Use the documentation feature to easily document the state and structure of your applications for future reference.
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Brochure
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2008 BMC Annual Report
(pdf)
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BMC Business School Course Catalog
(pdf)
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BMC Educational Services
(pdf)
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Datasheet
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BMC Remedy Action Request System 7.1: Whats New
(pdf)
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Success Story
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Defence Equipment and Support (DFS CIS S1C)
(pdf)
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White Paper
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Swing into Business Service Management - Seven Strategies
(pdf)
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