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Business Challenge
With the increasing dependence of almost any business function on IT — and the highly publicized failures of some IT changes — Change and Configuration Management (CCM) has become a critical IT focus. And, as organizations implement multiple systems and databases to extend their functionality across departments, countries, and the world, effective CCM is more and more dependent on seamless integration across applications and systems, making efficient integration a key priority.
Business Need
- Share data between BMC Remedy solutions and Microsoft Project
- Minimize the risk associated with IT changes
- Manage changes within an overall project plan
Our Solution
BMC Remedy Link for Microsoft Project enables BMC Remedy Change Management to seamlessly link with the industry-leading project management product from Microsoft Corporation. It allows data to be transferred between the two products, so that change planners may use the graphical monitoring and planning capabilities of Microsoft Project and the advanced workflow features of BMC Remedy Change Management. As a result, change planners are offered the most powerful software environment for mitigating and managing the changes required by a business.
Key Features & Benefits
- Transfer change request and planning data from BMC Remedy Change Management to Microsoft Project for graphical representation
- Transfer changes to a project plan in Microsoft Project to BMC Remedy Change Management
- Automatically activate task assignments, notifications, and escalations based on scheduling amendments in Microsoft Project
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Brochure
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BMC Educational Services
(pdf)
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Datasheet
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BMC Remedy Link for Microsoft Project
(pdf)
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White Paper
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Swing into Business Service Management - Seven Strategies
(pdf)
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