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Business Challenge
Managing Unix and Windows systems and applications is critical to maintaining the health of all IT services, but managing the outages and performance problems without service impact perspective creates inefficiencies in applying staff resources and achieving greater IT competitive advantage.
Leveraging HP OpenView Operations with Business Service Management (BSM) solutions delivers the business priority of a problem and expands HP OVO value, but this needs to be achieved without disrupting staff workflows and business processes.
Business Need
- Add real-time service impact perspective to HP OVO events.
- Leverage, enhance, and protect the existing HP OVO investment without disruption.
- Use a supported solution that installs easily, performs well, and maintains synchronized status.
Our Solution
BMC Impact Integration for HP OpenView Operations (BiiOVO) integrates BMC Service Impact Manager (BMC SIM) or BMC Event Manager (BMC EM) with OVO events. Integration with BMC SIM extends OVO events into real-time service impact management and gives staff the ability to manage Systems and applications problems from a business service perspective and see root cause. Integration with BMC EM allows OVO events to be enriched and processed into more valuable IT information that can be shared across the IT organization.
Key Features & Benefits
- Improves value of existing BMC SIM or BMC EM and OVO investments through a rich bi-directional integration.
- Ensures the reliable sharing of events through encryption and buffering.
- Increases productivity through the application of sophisticated event manipulation and processing policies that does not require programming.
- Supports customized integration through a graphical configuration utility.
- Allows OVO customers to step toward BSM enablement with BMC SIM integration.
- Saves staff time by automating event sharing and filtering.
- Keeps staff current and coordinated by synchronizing changes to events.
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Brochure
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BMC Business School Course Catalog
(pdf)
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BMC Educational Services
(pdf)
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Datasheet
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