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Business Challenge
Businesses need the ability to view business-critical documentation online. With the trend toward increasing and improving service orientation, it is imperative to find and view original documentation immediately.
Business Need
- Provide convenient access to all reports, documents and images
- Ensure comprehensive image management
- Guarantee direct and valid representation of the source element
- Save paper and reduce printing costs
- Improve productivity
Our Solution
BMC CONTROL-D/Image makes vital information available to your entire organization through centralized management and viewing systems. This product offers instant viewing of original and archived documentation. Documents such as processed and archived bank checks, bills, trade invoices, and active and inactive insurance policies are easily accessible. Instead of initiating archive searches in your document library via various media, which takes time and manpower, CONTROL-D/Image uses an electronic centralized management system.
Key Features & Benefits
- Enables convenient access to all your reports, documents and images through the use of one focal point
- Offers access to visual representations of your original legal documents by accessing an easy-to-use method for online image viewing
- Improves customer service by ensuring that your call centers view accurate customer information
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Brochure
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BMC Business School Course Catalog
(pdf)
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BMC Educational Services
(pdf)
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White Paper
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Swing into Business Service Management - Seven Strategies
(pdf)
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